Electric Shaver Parts and Service

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Return Policy and Guarantees

 

  • Electric Shaver Service will fully refund or exchange most items within 30 days of receipt.
     
  • 10 Days from date merchandise was received
    Refunds or exchange is available on these products:

    Replacement parts to include foils, screens, heads, cutters, blades, batteries, circuit boards, circuit board components and motors.
     
  • 30 Days from date merchandise was received
    Refunds or exchange is available on the remainder of our merchandise.

    Exceptions

    Once the package has been opened, Norelco and Braun shavers & trimmers must be returned to their respective companies, return information is included with the instructions.  Norelco has a 60 day while Braun has a 30 day from date of purchase guarantee.  Be sure to keep your invoice.
     
  • Shipping and handling charges for shipment to the customer and returns to Electric Shaver Service are not refundable, unless we made a mistake or shipment in error.
     
  • There is a $5.00 restocking fee on all returns that were originally shipped with noshipping charge unless defective. There is no restocking fee if you paid for shipping on the original order.
     
  • All returns must be accompanied by a return merchandise authorization number (RMA#) and a copy of the original invoice.  Call 1-888-476-1785 or email sales@electricshaver.com to receive an RMA number.

    Return to:

    Electric Shaver Service
    Returns Dept RMA# (enter RMA # Here)
    315 South 11th Street
    Lincoln, NE 68508
     
  • All items returned must include original packaging, instruction manuals and accessories.
     
  • All replacement parts except replacement heads* and electronic parts* have a 90 day guarantee.
     
  • Labor and all parts except replacement heads* installed by us have a 90 day guarantee.

*Replacement heads and electronic parts are guaranteed for 10 days.  Replacement heads includes foils, screens, heads, cutters and blades.  
Electronic parts includes batteries, circuit boards, circuit board components and motors.

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